Privacy Policy
Effective Date: 1 June 2024
1. Introduction
Lumina Future (“we,” “us,” “our”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] and use our software development services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (ARPPIPS).
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, and other contact details.
- Technical Information: IP address, browser type, operating system, and other details automatically collected when you visit our website.
- Usage Information: Information about how you use our website and services, such as pages visited, time spent on the site, and other analytical data.
- Client Information: Information related to the projects and services we provide to our clients, including project specifications and feedback.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our website and services.
- To improve, personalize, and expand our website and services.
- To communicate with you, including responding to your inquiries, providing customer support, and sending updates and promotional materials.
- To process transactions and manage client accounts.
- To analyze usage patterns and improve our website’s functionality and user experience.
4. Disclosure of Your Information
We may disclose your information in the following circumstances:
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and obtain a copy of your personal information.
- Request correction of any inaccurate or incomplete personal information.
- Withdraw consent to the processing of your personal information.
- Request the deletion of your personal information under certain conditions.
To exercise these rights, please contact us at [your contact email]. We will respond to your request within a reasonable timeframe and in accordance with Quebec’s privacy laws.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Data Transfers
Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our website and services, you consent to the transfer of information to countries outside your country of residence, including Canada, which may have different data protection rules than in your country.
10. Comments on Blog
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lumina Future
luminafuture.ca@gmail.com